Overview

When adding a shared mailbox, You have to add it as IMAP account under Advanced Settings in Outlook.

 

Name : Shared Mailbox Name

E-mail:  shared_mailbox_name@contoso.com

 

IMAP:

Host:  outlook.office365.com

Username:  user_login@contoso.com\sharedmailbox

Password:  user_password

 

SMTP

Host:  smtp.office365.com:587

Username: user_login@contoso.com

Password:  user_password