Setup 2-step verification for Office 365

When your account is enabled with 2-step verification (also called multi-factor authentication), you have to set up your account to use it.

By setting up 2-step verification, you add an extra layer of security to your Office 365 account. You sign in with your password (step 1) and a code sent to your phone (step 2).

Sign in to Office 365 with your work or school account with your password like you normally do. After you choose Sign in, you'll see this page:

First Sign in screen

Choose Set it up now.

Select your authentication method and then follow the prompts on the page. Or, watch the video to learn more.

Choose your authentication method and then follow the prompts on the screen.

After you verify your alternate contact method, choose Next.

You'll get an app password that you can use with Outlook, Apple Mail, etc. You generally won't need to use this, so you can click next to move past this step.

Image of the copy icon to copy the app password to your clipboard.

Once you complete the instructions to specify how you want to receive your verification code, the next time you sign in to Office 365, you'll be prompted to enter the code that is sent to you by text message, phone call, etc.

To have a new code sent to you, press F5.

When you sign in with 2-step verification, you'll be prompted for a code.

We strongly recommend setting up more than one verification method. For example, if you travel a lot, consider setting up Microsoft Authenticator for your verification method. It's the easiest verification method to use, and a way to avoid text or call charges.